FREQUENTLY ASKED QUESTIONS
FAQ
What is your return policy?
Our Returns Policy timeframe is 30 days from when an order arrives at your address. We offer a 100% money back guarantee on all products that are defective or damaged during shipping
Can I cancel or change my order after it's placed?
Yes, contact us at muiran@gmail.com and let us know. Please be prepared to provide your order number and email.
What is your shipping cost and delivery time?
USA: 1-3 Business Day processing time, followed by a 3-5 Business Day delivery time.
$3.95 for orders below $50, free shipping for orders above $50
International: 15-20 Business Days
Orders placed after 12pm EST will begin processing the following business day. Weekends do not count as business days.
Are your products true to size?
Yes, our products are designed to be true to size. We take great care in crafting footwear that offers an accurate fit for the majority of our customers.
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Elevating Every Step
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Custom Quality Packaging
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Lifetime Durability
